Home: L3 Commercial Training Solutions

Out of Warranty Fixed Price Tariffs

When you raise an out-of-warranty Technical Question we will help you identify the service you need and the associated charge from the following tariffs.

 

Once we have all the information required to resolve your issue, we will ask you to attach a Purchase Order for us to get started. Simple and speedy.

 

Your support contact would be pleased to talk you about how we are speeding up other services for you too.

 

Out-Of-Warranty Technical Query Fixed Price Tariffs

 

 

GBP

USD

EUR

R7/C2KX

Legacy

R7/C2KX

Legacy

R7/C2KX

Legacy

   Band A

1500

2250

2100

3150

1950

2900

 

 

   Band B

3000

4500

4200

6300

3850

5800

 

 

   Band C

4500

6750

6300

9450

5800

8700

 

Typical Queries by Tariff Band

 

Band A – examples include:

IOS operation

IOS customisation

Addition of Library malfunction

Failing QTG tests

Problems with Nav Data processing

Assistance with creation and management of customer fits

Toolset use queries

 

Band B - examples include:

Computer operating system

Start/Stop/Boot

Computing networking

HSSL diagnostics and fault finding

Validation of malfunctions

Validation of instructor comments against data package

 

Band C - examples include:

Simulator Services (fire system, electrical power system)

Motion system

Control loading hardware recalibration

 

Please note that these are only examples and should only be used as a general guide; each question received will be evaluated, and a Tariff or variable price given to you based on the anticipated amount of work needed to answer your specific question.