Home: L3 Commercial Training Solutions
Customer Excellence

Support

Our dedicated and professional teams are always on hand to support your needs.

Customer Excellence

L3 Commercial Training Solutions prides itself on establishing high-quality relationships with each and every customer, no matter where they may be in the world.


Proximity is key to maintaining these strong relationships – bringing ourselves closer to our customers has brought us to where we are today. We align ourselves with the ever-changing dynamics in our customer's worlds, to ensure we provide bespoke solutions for every unique need.

Simulator Life-cycle Support

In order to ensure an excellent customer experience beyond the exchange of hardware, we offer a complete portfolio of system support functions including:

 

  • Global Engineering
  • Spares and Repairs
  • Inventory Deposit
  • Solution Management

Customer Relationship Managers

A dedicated, professional team – united by a drive to ensure our customers train safely and efficiently – who cover all areas of support, leveraging our complete portfolio of end-to-end lifecycle solutions.

 

Every customer is assigned a Customer Relationship Manager who acts as a focal point, and coordinates all your support needs.

 

Our support network enables our customers to concentrate on their core business demands, in the knowledge that we are totally aligned with their commercial ambitions.

 

Our support network enables customers to concentrate on their core business demands, in the knowledge that we are totally aligned with their commercial ambitions.

 

Existing customers

 

Simulator Lifecycle Support (SLS)

 

Simulation Customer Services Portal (Horizon)

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