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AOG (Aircraft on Ground) HOTLINE

Aircraft on Ground (AOG)

AOG (Aircraft on Ground) HOTLINE

Details of our 24/7 Aircraft on Ground (AOG) Hotline number will be provided through your In-service support manager.


Users of the AOG hotline be routed expediently to the applicable Subject Matter Expert (SME) for resolution.


In the event that a spare part is required, a spares request can then be raised directly via our Simulator Lifecycle Support “SLS” web portal.  See SPARE PARTS AND CONSUMABLES for further details.


Horizon Login


SLS Login