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Field Service

Field Service and Field Service Bulletins

Field Service

L3 Commercial Training Solutions has a flexible approach to In-Services support and solutions such as a resident Field Service Engineer (FSE) offering both long or short-term contracts solutions.
 
Our FSE’s have extensive knowledge of the operation of products and are frequently attached to the activities during the in-house commissioning and acceptance phases of the equipment to ensure that their knowledge base is current.
 
The FSE role is to provide on-site technical support and on-the-job-training for the Customer’s maintenance team, ensuring a smooth introduction into service of the device, but these standard duties can be expanded to encompass more in-depth requirements.

Field Service Bulletins (FSB)

Via our online portal “Horizon”, relevant FSB’s will be released to notify the customer community of information which we wish to share with you.

 

Horizon Login